Data Deletion Instructions

Help U Products & Services Pvt Ltd

Effective Date: 04 March 2026

Help U Products & Services Pvt Ltd respects user privacy and provides users with the ability to request deletion of their personal data associated with interactions through our platforms, websites, or communication channels.

This page explains how users can request deletion of their data from our systems.

1. Requesting Data Deletion

Users who wish to delete their personal data associated with Help U Products & Services Pvt Ltd services may submit a request by contacting us through the following method.

Email Request

Send an email to:

support@helpsu.ai

Please include the following details in your request:

• Your phone number used for communication
• A brief description of the deletion request
• Any additional information that may help us identify your records

2. Verification Process

To protect user privacy and prevent unauthorized deletion requests, we may require verification of the identity associated with the request before processing data deletion.

Verification may involve confirming ownership of the phone number or communication channel used.

3. Processing Time

Once a valid request is received and verified, we will process the deletion request within a reasonable timeframe, typically within 30 days, subject to applicable legal or operational requirements.

4. Scope of Data Deletion

Upon successful processing of a deletion request, we will remove or anonymize personal data associated with the user from our active systems where reasonably possible.

Certain information may be retained if required for:

• Legal obligations
• Security or fraud prevention
• System integrity and audit requirements

5. Third-Party Platforms

Some communications may occur through third-party platforms such as messaging services.
Users may also need to follow the data deletion procedures provided by those platforms according to their respective policies.

6. Contact for Data Requests

For any data-related inquiries, including deletion requests, please contact: